http://pilibhitnationalpark.com/ is an independent, private travel portal operated by The Indian Voyage (A Unit of Green View Voyage Pvt. Ltd.) and is not the official government website of Pilibhit Tiger Reserve
Booking of safari are subject to availability by official website for Pilibhit Tiger Reserve

Privacy Policy

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1. Introduction

Welcome to www.pilibhitnationalpark.com (“Website”).

This Website is owned and operated by : The Indian Voyage (A Unit of Green View Voyage Private Limited)

The Indian Voyage is an independent private travel company specialising in customised wildlife holiday packages to Pilibhit Tiger Reserve, Uttar Pradesh.

Through PilibhitNationalPark.com, we design and operate customised Pilibhit Safari Packages, which may include:

  • Resort accommodation;
  • Jeep Safari arrangements;
  • Safari-related assistance;
  • Airport transfers;
  • Railway Station transfers;
  • Local transportation;
  • Nature and wildlife experiences; and
  • Other travel-related services.

We are committed to protecting the privacy, confidentiality and security of your personal information.

This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you:

  • Visit our Website;
  • Submit an enquiry;
  • Contact us by telephone, email, WhatsApp or other authorised communication channels;
  • Request a quotation;
  • Confirm a Pilibhit Safari Package; or
  • Use any of our travel-related services.

This Privacy Policy describes:

  • What information we collect;
  • Why we collect it;
  • How we use it;
  • When we share it;
  • How we protect it;
  • How long we retain it; and
  • Your rights concerning your personal information.

This Privacy Policy is intended to be read together with our other applicable policies, including our Terms & Conditions and Cancellation & Refund Policy.

We seek to handle personal information in accordance with applicable Indian data protection and privacy laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act) and applicable rules and regulations as and when they become applicable to our processing activities.

Where applicable to a particular visitor or processing activity, we may also consider internationally recognised privacy principles, including the European Union General Data Protection Regulation (EU GDPR) and United Kingdom GDPR.

2. About PilibhitNationalPark.com

PilibhitNationalPark.com is a wildlife travel website and brand operated by:

The Indian Voyage (A Unit of Green View Voyage Private Limited)

We specialise in designing customised wildlife holidays to Pilibhit Tiger Reserve and surrounding destinations.

Our travel packages may include:

  • Resort or hotel accommodation;
  • Jeep Safari arrangements;
  • Safari-related coordination;
  • Airport transfers;
  • Railway Station transfers;
  • Local transportation;
  • Nature and wildlife experiences; and
  • Other travel-related services.

Our team may assist guests in planning their wildlife holiday according to:

  • Preferred safari area or gate;
  • Travel dates;
  • Budget;
  • Resort preference;
  • Safari preference;
  • Arrival and departure schedule;
  • Transportation requirements; and
  • Other travel preferences.

3. Our Package Model

PilibhitNationalPark.com primarily provides customised Pilibhit Safari Packages rather than operating as the Government’s official safari booking website.

Depending upon the guest’s requirements, our packages may include:

  • Resort Stay + Jeep Safari;

or

  • Resort Stay + Jeep Safari + Airport/Railway Station Transfers;

or

  • Resort Stay + Jeep Safari + Transportation;

or

  • Other customised combinations of accommodation, safari and travel services.

The accommodation options, indicative package prices, safari information and other travel information displayed on our Website are provided to help guests understand available options and customise their wildlife holiday.

Final package pricing, accommodation availability, safari availability, permit availability, vehicle availability and transportation arrangements remain subject to confirmation from the respective service providers, authorised booking systems and applicable Government or Forest Department rules.

4. Independent Status Disclosure

PilibhitNationalPark.com is owned and operated by:

The Indian Voyage (A Unit of Green View Voyage Private Limited)

We are an independent private travel company.

We are not:

  • The official website of Pilibhit Tiger Reserve;
  • The official website of the Uttar Pradesh Forest Department;
  • The official website of the Government of Uttar Pradesh;
  • The operator of any Government safari booking portal;
  • Representatives of the Government of Uttar Pradesh;
  • Representatives of any Government authority; or
  • The National Tiger Conservation Authority (NTCA).

We facilitate wildlife travel packages and safari-related arrangements through applicable booking systems and independent service providers on behalf of our guests.

We do not own, manage or control:

  • Pilibhit Tiger Reserve;
  • Forest Department safari operations;
  • Safari vehicles operated by independent providers;
  • Safari permit allocation;
  • Resorts or hotels;
  • Transport companies;
  • Government booking systems; or

Official information concerning Pilibhit Tiger Reserve may be published by Government authorities. Visitors should refer to the relevant Government websites and booking systems for official rules, tariffs, permits, timings and regulatory requirements.

5. Information We Collect

We collect personal information reasonably necessary to:

  • Respond to enquiries;
  • Prepare customised Pilibhit Safari quotations;
  • Confirm travel packages;
  • Arrange accommodation;
  • Assist with safari arrangements;
  • Arrange airport and railway station transfers;
  • Coordinate transportation;
  • Provide customer support;
  • Process payments and eligible refunds;
  • Maintain booking and accounting records; and
  • Comply with applicable legal and regulatory requirements.

We endeavour not to collect personal information that is unnecessary for the purpose for which it is collected.

6. Enquiry Information

When you contact us through:

  • Our Website;
  • Email;
  • Telephone;
  • WhatsApp;
  • SMS; or
  • Other authorised communication channels,

we may collect information including:

  • Full Name;
  • Mobile Number;
  • Email Address;
  • Number of Adults;
  • Number of Children;
  • Preferred Safari Area or Gate;
  • Preferred Resort;
  • Travel Dates;
  • Number of Nights;
  • Budget Preference;
  • Arrival Airport or Railway Station;
  • Departure Airport or Railway Station;
  • Transportation Requirements;
  • Safari Preferences;
  • Special Requests; and
  • Any additional information voluntarily provided by you.

This information helps us understand your requirements and prepare a customised Pilibhit Safari Package.

7. Booking Information

Once you confirm a Pilibhit Safari Package, we may collect additional information reasonably required to arrange the services included in your package.

Depending upon your itinerary, this information may include:

  • Lead Guest Name;
  • Traveller Details;
  • Contact Number;
  • Email Address;
  • Check-in Date;
  • Check-out Date;
  • Number of Guests;
  • Resort Preference;
  • Room Category;
  • Transportation Schedule;
  • Flight Details;
  • Train Details;
  • Pickup Location;
  • Drop Location;
  • Special Requests; and
  • Other information reasonably required to fulfil the booking.

This information is collected for arranging and coordinating the travel services included in your confirmed package.

Where necessary, relevant booking information may be shared with the respective resort, transportation provider, safari service provider or other authorised service provider for delivering the requested services.

Health, Dietary & Medical Requirements

If you voluntarily provide information regarding:

  • Food allergies;
  • Dietary restrictions;
  • Mobility assistance;
  • Medical requirements;
  • Accessibility requirements; or
  • Other health or safety-related requirements,

we may use and share the relevant information only to the extent reasonably necessary to arrange appropriate services and ensure your safety, comfort and care.

You should avoid providing medical information that is not necessary for the requested service.

8. Safari Permit and Booking Information

Where your confirmed Pilibhit Safari Package includes safari arrangements within Pilibhit Tiger Reserve, certain traveller information may be required for processing or coordinating safari bookings in accordance with the applicable booking system and rules of the competent authorities.

The official Government systems, booking locations, procedures, tariffs and requirements applicable to Pilibhit Tiger Reserve may change from time to time.

Accordingly, we do not represent that any particular booking portal, procedure, document requirement or permit process will remain unchanged.

Where an authorised Government or Forest Department booking system requires traveller information, we may assist guests in providing the information necessary to complete the applicable booking.

We do not control the Government booking system, permit allocation system, technical infrastructure or decisions of the competent authorities.

9. Traveller Information Required for Safari Bookings

Depending on the applicable booking system and requirements at the time of booking, traveller information may include:

  • Full Name;
  • Age;
  • Gender;
  • Nationality;
  • Government-issued identity document information;
  • Passport information for foreign nationals;
  • Contact information; and
  • Other information specifically required by the applicable booking authority.

For Indian nationals, accepted identity documents may vary according to the applicable booking system and Government requirements.

For foreign nationals, passport and nationality information may be required where prescribed by the applicable authority or booking system.

We collect only the information reasonably required for the applicable booking or travel service.

10. Identity Document Information

Where identity document information is required for a safari booking or other travel service, we may request the relevant information from the guest.

We will not intentionally request or retain copies of identity documents unless reasonably necessary for the applicable booking, verification, legal or operational requirement.

If the applicable Government authority, booking system, resort, transportation provider or other competent service provider introduces additional verification requirements, we may request information reasonably necessary to comply with those requirements.

11. Purpose of Collecting Traveller Information

Traveller information may be used for purposes including:

  • Processing or coordinating safari bookings;
  • Providing traveller information required by an authorised booking system;
  • Confirming your travel package;
  • Arranging resort accommodation;
  • Arranging transportation;
  • Communicating important booking updates;
  • Maintaining booking, payment and accounting records;
  • Providing customer support; and
  • Complying with applicable legal obligations.

We do not intentionally use traveller information collected for booking purposes for unrelated commercial purposes.

12. Government and Forest Department Booking Systems

We do not control:

  • Government booking systems;
  • Government databases;
  • Government data retention practices;
  • Government cybersecurity systems;
  • Permit allocation;
  • Permit approval or rejection;
  • Safari inventory;
  • Technical availability of booking portals; or
  • Privacy practices of independent third-party systems.

Guests should review the applicable policies and terms published by the relevant authority where available.

Where an official Government or Forest Department booking system is used for safari-related services, traveller information submitted through that system may be processed by the relevant Government authority, department, agency or authorised booking-system operator.

Once information is submitted directly to an official Government or third-party booking system, the collection, storage, processing and retention of that information may be governed by the policies, procedures, terms and applicable rules of that authority or service provider.

13. Sharing of Traveller Information

Where necessary to arrange your confirmed travel services, we may share relevant traveller information with:

  • Applicable Government or Forest Department booking systems;
  • Resorts and hotels;
  • Safari service providers;
  • Transportation providers;
  • Payment service providers;
  • Technology and communication service providers;
  • Our authorised employees and operations personnel; and
  • Other service providers directly involved in fulfilling your confirmed package.

We endeavour to share only the information reasonably necessary for the relevant service.

We do not intentionally sell personal information to third parties.

14. Our Role in Safari Arrangements

Our team may assist guests in understanding the safari options available at the time of planning their trip.

We may discuss:

  • Available safari areas or gates;
  • Safari timings;
  • Distance from selected accommodation;
  • Travel logistics;
  • Guest preferences;
  • Seasonal considerations; and
  • Other itinerary considerations.

Guests may select their preferred option based on the information available at the time.

Safari bookings remain subject to availability, applicable rules, operational conditions and confirmation through the relevant booking or service provider.

Information about wildlife sightings is provided for general travel-planning purposes only.

Wildlife sightings, including tiger sightings, are unpredictable and no tiger sighting or wildlife sighting is guaranteed.

15. Independent Status Regarding Safari Bookings

The Indian Voyage (A Unit of Green View Voyage Private Limited):

  • Is not the operator of any Government safari booking portal;
  • Is not the Uttar Pradesh Forest Department;
  • Is not Pilibhit Tiger Reserve;
  • Is not the Government of Uttar Pradesh;
  • Is not the National Tiger Conservation Authority (NTCA); and
  • Is not a Government authority.

 

Accordingly, we do not control:

  • Safari availability;
  • Permit availability;
  • Government booking schedules;
  • Safari gate or zone inventory;
  • Forest Department rules;
  • Permit approval or rejection;
  • Technical operation of Government booking portals;
  • Safari operations conducted by independent providers; or
  • Privacy practices of Government or third-party systems.

All safari arrangements remain subject to the applicable rules and availability determined by the competent authorities and service providers.

16. Resort Accommodation Information

Where your confirmed Pilibhit Safari Package includes resort or hotel accommodation, we may collect and share information reasonably required to confirm your reservation.

Such information may include:

  • Guest Name;
  • Contact Number;
  • Check-in Date;
  • Check-out Date;
  • Number of Guests;
  • Room Category; and
  • Special Requests.

This information may be shared with the selected accommodation provider for:

  • Confirming your reservation;
  • Managing your stay; and
  • Providing the hospitality services included within your package.

Once booking information is shared with the selected resort or hotel, that provider may independently become responsible for handling the information in accordance with its own privacy practices and applicable laws.

17. Transportation Partners

Where your confirmed package includes airport transfers, railway station transfers or local transportation, we may share only the information reasonably required to arrange those services.

This information may include:

  • Guest Name;
  • Contact Number;
  • Number of Travellers;
  • Arrival Date;
  • Departure Date;
  • Flight Number, where applicable;
  • Train Number, where applicable;
  • Arrival Time;
  • Departure Time;
  • Pickup Location;
  • Drop Location; and
  • Vehicle requirements.

This information is shared with the relevant transportation provider for the purpose of delivering the transportation services included in your package.

Transportation providers may independently be responsible for handling personal information in accordance with their own privacy practices and applicable laws.

18. Ground Operations & Customer Support

To ensure smooth coordination of your Pilibhit Safari Package, relevant booking information may be accessed by our authorised operations and customer-support personnel.

Such information may be used for:

  • Confirming safari schedules;
  • Coordinating transfers;
  • Communicating reporting times;
  • Sharing driver or vehicle details;
  • Assisting during travel;
  • Responding to service-related enquiries;
  • Managing changes to an itinerary; and
  • Providing emergency assistance where reasonably necessary.

Our authorised personnel are expected to maintain the confidentiality of customer information and access such information only where necessary for their responsibilities.

19. Payment Information

Payments for Pilibhit Safari Packages may be made through authorised payment methods accepted by us from time to time, including:

  • Bank Transfer;
  • UPI;
  • Credit Card;
  • Debit Card;
  • Payment Gateway; or
  • Other authorised payment methods.

We do not intentionally collect or store complete debit-card or credit-card credentials, CVV numbers, UPI PINs or internet-banking passwords on our own servers.

Where an online payment gateway is used, payment information is processed through the applicable payment service provider and may be subject to that provider’s privacy policy, security standards and terms.

20. Payment Security

We take reasonable administrative, technical and organisational measures to safeguard payment-related information under our control.

Online payment transactions may be processed by authorised banks or payment gateway providers.

We do not control the independent systems operated by banks, payment gateways or financial institutions and therefore cannot guarantee the security, availability or uninterrupted operation of systems outside our control.

Customers should review the privacy policy and terms of the applicable payment service provider before completing a transaction where appropriate.

21. Refund Processing

Where a refund becomes payable under our applicable Cancellation & Refund Policy, we may use information already available in our records to process the refund.

This information may include:

  • Customer Name;
  • Booking Reference;
  • Transaction Reference;
  • Payment Information;
  • Bank Account Details, where required; and
  • UPI ID, where applicable.

Refund-related information is used for processing eligible refunds and maintaining appropriate accounting and transaction records.

22. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to:

  • Improve website functionality;
  • Remember user preferences;
  • Analyse website traffic;
  • Improve website performance;
  • Enhance security;
  • Understand how visitors use the Website;
  • Measure marketing effectiveness; and
  • Improve the overall user experience.

Cookies are small files or identifiers stored or accessed on your device through your browser.

Different cookies may have different purposes.

Where required by applicable law, non-essential cookies and similar tracking technologies will be activated only after the required consent has been obtained through an appropriate cookie-consent mechanism.

You may also control certain cookies through your browser settings.

Disabling certain cookies may affect the availability or functionality of parts of the Website.

23. Google Analytics

Our Website may use Google Analytics or similar analytics services to understand how visitors interact with our Website.

Depending on the configuration of the analytics service, information may include:

  • Pages visited;
  • Time spent on pages;
  • Device type;
  • Browser type;
  • Operating system;
  • Approximate location;
  • Traffic source;
  • Website interaction data; and
  • Website performance information.

Analytics information is used to improve Website content, performance, user experience and business operations.

Where required by applicable law, analytics technologies that require consent will be activated only after the required consent has been obtained.

Google’s own terms and privacy practices may also apply to information processed through Google services.

24. Google Ads and Advertising Technologies

We may use Google Ads and related advertising technologies to promote our Pilibhit Safari Packages and measure advertising performance.

Depending on our configuration and applicable consent requirements, these technologies may involve cookies, advertising identifiers or similar technologies.

They may help us:

  • Measure advertising performance;
  • Understand campaign effectiveness;
  • Identify visitors who interacted with our Website;
  • Improve advertising campaigns; and
  • Display relevant advertising.

Where applicable law requires consent for such technologies, we will seek the required consent before activating them.

Advertising services remain subject to the privacy policies and terms of the relevant advertising provider.

25. Remarketing

Our Website may use remarketing or similar advertising technologies provided by authorised advertising platforms.

These technologies may allow advertisements relating to our services to be displayed to users who have previously interacted with our Website.

Where required by applicable law, remarketing technologies will be activated only after the required consent has been obtained.

You may also manage personalised advertising preferences through the settings provided by the relevant advertising platform or your device/browser.

26. Website Security

We take reasonable technical, organisational and administrative measures to protect personal information under our control against:

  • Unauthorised access;
  • Unauthorised disclosure;
  • Alteration;
  • Misuse;
  • Loss; and
  • Destruction.

Security measures may include:

  • HTTPS/SSL encryption;
  • Secure website hosting;
  • Access controls;
  • Password-protected administrative systems;
  • Limited employee access;
  • Software and security updates;
  • Malware and security monitoring; and
  • Data backup procedures.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

If a personal-data breach occurs that requires notification under applicable law, we will take reasonable steps to comply with the applicable notification requirements.

27. Data Retention

We retain personal information only for as long as reasonably necessary for purposes including:

  • Completing your travel package;
  • Providing customer support;
  • Processing payments and refunds;
  • Maintaining booking records;
  • Maintaining accounting and tax records;
  • Complying with legal or regulatory obligations;
  • Resolving disputes; and
  • Establishing, exercising or defending legal claims where necessary.

When personal information is no longer required, we may securely delete, anonymise or otherwise dispose of it in accordance with our internal procedures and applicable law.

Different categories of information may be retained for different periods depending upon their purpose and legal requirements.

28. Data Minimisation

We seek to collect only personal information reasonably necessary for the relevant purpose.

Where information is optional, you may choose whether to provide it unless the information is required for:

  • Completing your booking;
  • Delivering the requested service;
  • Complying with legal requirements; or
  • Protecting legitimate business or safety interests.

29. Data Accuracy

We rely on information provided by guests when arranging Pilibhit Safari Packages.

You are responsible for ensuring that information supplied to us is accurate, complete and up to date.

Incorrect information, including incorrect names, ages, identity-document information, passport information, travel dates or contact details, may result in booking errors, delays or rejection of a booking by the relevant service provider or authority.

To the extent permitted by applicable law, we are not responsible for losses caused solely by inaccurate or incomplete information supplied by a guest.

30. International Visitors

Our Website may be accessed by visitors from countries outside India.

If you provide personal information while using our Website or booking a Pilibhit Safari Package, your information may be processed in India and may also be processed by service providers located in other jurisdictions where necessary to provide the requested services.

Where applicable, we endeavour to handle such information in accordance with applicable privacy laws.

31. Children's Privacy

Our Website and services are primarily intended for individuals who are legally competent to enter into contracts or for adults making travel arrangements for family members or other travellers.

We do not knowingly seek to collect personal information directly from children without appropriate involvement or consent of a parent or legal guardian where required by law.

Where a booking includes children, information reasonably necessary to arrange the booking may be collected from the adult making the booking.

If you believe that a child has directly provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

32. Your Privacy Rights

Subject to applicable law and the applicability of particular provisions, you may have rights relating to your personal information, including the ability to:

  • Request access to personal information held by us;
  • Request correction of inaccurate or incomplete information;
  • Request updating of personal information;
  • Request deletion where legally permissible;
  • Withdraw consent where processing is based on consent;
  • Request information regarding how your personal information is processed; and
  • Raise a privacy-related grievance.

Certain requests may be subject to applicable legal, contractual, security or regulatory requirements.

Where the Digital Personal Data Protection Act, 2023 and applicable rules provide specific rights or procedures, requests will be handled in accordance with those applicable requirements.

32A. Withdrawal of Consent

Where processing is based on your consent, you may withdraw that consent by contacting us.

You may submit a request by email to: tours@theindianvoyage.com

with the subject line: “Consent Withdrawal”

We will take reasonable steps to process your request within the period required by applicable law.

Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

Please note that withdrawing consent may affect our ability to provide services that depend upon the relevant information. For example, if required traveller information is withdrawn before a safari booking, resort reservation or transportation arrangement is completed, we may be unable to provide that service.

Any resulting cancellation, refund or other consequence will be subject to the applicable booking terms and Cancellation & Refund Policy.

33. Digital Personal Data Protection Act, 2023

The Indian Voyage (A Unit of Green View Voyage Private Limited) seeks to handle personal information responsibly and in accordance with applicable provisions of the Digital Personal Data Protection Act, 2023 and applicable rules.

We endeavour to:

  • Collect personal information for specified and legitimate purposes;
  • Provide appropriate information about processing;
  • Collect information reasonably necessary for the relevant service;
  • Maintain reasonable safeguards;
  • Respect applicable rights of individuals;
  • Provide mechanisms for privacy-related requests and grievances; and
  • Retain personal information only for as long as reasonably necessary or legally required.

The application and commencement of particular provisions of the DPDP Act and the Digital Personal Data Protection Rules, 2025 may occur in accordance with the phased commencement notified by the Government of India.

Accordingly, this Privacy Policy should be read together with applicable law as it becomes effective.

34. International Privacy and GDPR

Visitors accessing our Website from outside India should be aware that their personal information may be processed in India.

Where applicable to our processing activities and the relevant individual, we may seek to comply with applicable requirements under the EU GDPR, UK GDPR or other applicable privacy laws.

Nothing in this Privacy Policy is intended to create legal obligations beyond those imposed by applicable law.

If you are located in a jurisdiction that grants additional privacy rights, you may contact us to enquire about exercising those rights.

35. Third-Party Websites

Our Website may contain links to third-party websites for convenience.

These may include:

  • Government websites;
  • Pilibhit Tiger Reserve information pages;
  • Forest Department websites;
  • Safari booking systems;
  • Hotels and resorts;
  • Payment service providers;
  • Tourism websites;
  • Transportation providers; and
  • Social media platforms.

Once you leave our Website, your interaction with those websites is governed by their respective terms, privacy policies and practices.

We encourage visitors to review the privacy policies of third-party websites before providing personal information.

36. Third-Party Service Providers

To provide the services included in your confirmed Pilibhit Safari Package, we may engage or coordinate with independent third-party service providers, including:

  • Resorts and Hotels;
  • Safari service providers;
  • Transportation providers;
  • Payment gateway providers;
  • Banks;
  • Website hosting providers;
  • Information technology service providers;
  • Google Analytics;
  • Google Ads;
  • Communication service providers;
  • Customer-support providers; and
  • Government-authorised booking systems.

We endeavour to share only the information reasonably necessary for the relevant service.

Third-party providers may independently process personal information in accordance with their own privacy policies, contractual arrangements and applicable laws.

37. WhatsApp, Telephone, SMS and Email Communications

For your convenience, we may communicate with you through:

  • Telephone;
  • Mobile calls;
  • WhatsApp;
  • SMS; and
  • Email.

Communications may relate to:

  • Package quotations;
  • Booking confirmations;
  • Payment reminders;
  • Safari information;
  • Resort information;
  • Transportation details;
  • Booking changes;
  • Travel updates; and
  • Customer support.

Where required by applicable law, promotional communications will be sent only with appropriate consent or on another legally permitted basis.

You may request to stop receiving promotional communications at any time.

However, essential service-related communications necessary for processing or managing your booking may continue.

38. Changes to this Privacy Policy

We may revise this Privacy Policy from time to time to reflect:

  • Changes in applicable laws;
  • Changes in our services;
  • Operational improvements;
  • Technological developments;
  • Government regulations;
  • Changes in third-party service providers; or
  • Industry practices.

The revised Privacy Policy will be published on this Website with an updated “Last Updated” date.

Where required by applicable law, material changes may be communicated through an appropriate notice or consent mechanism.

39. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

The Indian Voyage (A Unit of Green View Voyage Private Limited)

Registered Office: Floor No. 7, 701, Tower-1,
Assotech Business Cresterra,
Plot No. 22, Sector-135,
Noida, Uttar Pradesh – 201305, India

Website: www.pilibhitnationalpark.com

Email: tours@theindianvoyage.com

Telephone: +91 9990349246

We will make reasonable efforts to respond to privacy-related enquiries within the timeframe required by applicable law.

40. Grievance Officer

Privacy-related grievances may be addressed to our designated Grievance Officer.

Grievance Officer : Saurabh Agrawal

The Indian Voyage (A Unit of Green View Voyage Private Limited)

Email: tours@theindianvoyage.com

Telephone: +91 9990349246

Postal Address: 701, Tower-1,
Assotech Business Cresterra,
Sector-135,
Noida, Uttar Pradesh – 201305, India

We will endeavour to acknowledge and address privacy-related grievances in accordance with applicable law.

Where a specific statutory grievance mechanism applies, the grievance may also be handled in accordance with that mechanism.

41. Consent

By submitting an enquiry, requesting a quotation, communicating with us or confirming a Pilibhit Safari Package, you acknowledge that you have been provided with this Privacy Policy and understand how your personal information may be processed for the purposes described herein.

Where consent is required under applicable law, consent will be obtained through an appropriate mechanism.

Where processing is necessary for providing a service requested by you or is otherwise permitted by applicable law, such processing may take place in accordance with the applicable legal basis.

You may withdraw consent where the processing is based on consent, subject to applicable law and the consequences described in this Privacy Policy.

42. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of India.

Any dispute arising out of or relating to this Privacy Policy shall be subject to the jurisdiction of the competent courts at New Delhi, India, unless otherwise required by applicable law.

43. Severability

If any provision of this Privacy Policy is held to be invalid, illegal or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue to remain in full force and effect.

44. Entire Privacy Policy

This Privacy Policy constitutes the complete understanding between you and The Indian Voyage (A Unit of Green View Voyage Private Limited) concerning the collection, use, disclosure and protection of personal information through www.pilibhitnationalpark.com, unless supplemented by another policy, notice, booking condition or agreement expressly applicable to a particular service.

45. Final Disclosure

PilibhitNationalPark.com is owned and operated by The Indian Voyage (A Unit of Green View Voyage Private Limited), an independent private travel company specialising in customised Pilibhit Safari Packages.

We are not affiliated with, endorsed by or acting on behalf of:

  • Pilibhit Tiger Reserve;
  • Uttar Pradesh Forest Department;
  • Government of Uttar Pradesh;
  • National Tiger Conservation Authority (NTCA); or
  • Any other Government authority.

We facilitate professionally organised wildlife travel packages that may include:

  • Resort accommodation;
  • Safari arrangements;
  • Airport transfers;
  • Railway Station transfers;
  • Local transportation; and
  • Other travel-related services.

Safari arrangements are subject to applicable Government and Forest Department rules, availability, operational conditions and confirmation through the relevant booking or service provider.

We do not guarantee safari availability, permit approval, entry to the Reserve, particular safari zones, or sightings of tigers or any other wildlife.

Our objective is to provide transparent, reliable and professionally managed wildlife travel-planning services while respecting the privacy, confidentiality and security of our guests’ personal information.