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Welcome to PilibhitNationalPark.com (“Website”), a specialised wildlife travel website owned and operated by: Green View Voyage Private Limited under its wildlife travel brand: The Indian Voyage
The Indian Voyage is an independent private travel company specialising in customised wildlife holidays and safari packages across India, including travel experiences to Pilibhit Tiger Reserve, Uttar Pradesh.
These Terms & Conditions (“Terms”) govern your access to this Website and your use of our:
By accessing the Website, submitting an enquiry, requesting a quotation, accepting a quotation, making payment, or booking a Pilibhit Safari Package through us, you acknowledge that you have read, understood and agreed to these Terms, together with our:
These Terms apply to all Pilibhit wildlife holiday packages and related services booked through PilibhitNationalPark.com.
This Website www.pilibhitnationalpark.com is owned and operated by Green View Voyage Private Limited under its travel brand The Indian Voyage
Registered Office: Floor No 7, 701, Tower-1, Assotech Business Cresterra, Plot No 22, Sector-135, Noida, Uttar Pradesh – 201305
Corporate Identity Number (CIN): U63040DL2010PTC201816
Throughout these Terms:
The Indian Voyage is an independent private wildlife travel company.
PilibhitNationalPark.com is not:
The Company does not own, manage or control Pilibhit Tiger Reserve or the Government authorities responsible for its administration.
Our role is to design and coordinate wildlife travel packages and, where applicable, assist guests with safari bookings or other travel arrangements through the applicable authorised systems and service providers.
Nothing published on this Website should be interpreted as creating an affiliation, endorsement, partnership or Government-authorised status that does not expressly exist.
The Indian Voyage specialises in complete wildlife holiday packages.
Depending upon the selected itinerary, a Pilibhit Safari Package may include:
The exact services included in a particular booking shall be specified in the quotation, invoice, booking confirmation or travel itinerary issued to the guest.
Unless expressly stated otherwise, the Company does not operate Pilibhit Tiger Reserve, safari vehicles, Government booking systems, resorts or transportation companies.
Pilibhit Tiger Reserve is administered subject to the rules, regulations and operational decisions of the competent Government and Forest Department authorities.
Safari availability, entry procedures, permitted zones, safari timings, tariffs, booking procedures, vehicle arrangements and other operational requirements may change from time to time.
Where an official Government or authorised booking system is used, the Company may assist the guest in completing or coordinating the applicable booking.
The Company does not control:
The final rules applicable to a safari shall be those prescribed by the competent authorities at the relevant time.
We make reasonable efforts to maintain accurate and useful information on the Website.
However, wildlife tourism information can change without prior notice, including:
Information displayed on the Website may therefore be indicative and should not be treated as a guarantee that a particular service, tariff, safari zone, accommodation option or travel arrangement will remain available.
The Company reserves the right to update, correct, modify or remove Website content at any time.
Where material information affects a confirmed booking, we will make reasonable efforts to communicate the relevant change to the guest.
Submitting an enquiry through the Website, email, telephone, WhatsApp or another communication channel does not constitute a confirmed booking.
A quotation provided by the Company is subject to:
Unless expressly stated otherwise, a quotation does not guarantee availability.
Prices may change before confirmation if the underlying supplier, Government authority or service provider changes its applicable rates or if the quotation expires.
A booking shall be treated as confirmed only when:
An enquiry, verbal assurance, quotation acceptance or partial communication shall not by itself constitute a confirmed booking unless expressly confirmed by the Company in writing.
The Company reserves the right to decline or modify a booking where a requested service cannot be confirmed.
Payments may be made through payment methods authorised by the Company, including:
The payment schedule applicable to a booking shall be specified in the quotation, invoice or booking confirmation.
The Company may require full or partial payment before confirming accommodation, safari arrangements, transportation or other services.
A booking may remain provisional until the required payment has been received and the applicable services have been confirmed.
Guests should make payments only through payment instructions officially provided by the Company.
Payments should be made only to accounts or payment channels belonging to or officially authorised by:
Green View Voyage Private Limited
The Company will not ordinarily require guests to make payment into the personal bank account of:
Guests should independently verify unusual or changed payment instructions before transferring money.
The Company shall not be responsible for losses arising from payments made to fraudulent or unauthorised accounts where the guest failed to verify the payment instructions.
If a guest receives suspicious payment instructions claiming to originate from the Company, the guest should contact the Company using previously verified contact details before making payment.
Following confirmation, the Company may issue documents including:
Guests are responsible for checking all booking documents promptly after receipt.
Any discrepancy should be reported to the Company immediately.
The Company shall not be responsible for problems caused by an error that could reasonably have been identified from the booking documents but was not reported within a reasonable period.
Where safari arrangements form part of a confirmed Pilibhit Safari Package, the Company may assist guests with the applicable safari booking process.
Such assistance may include:
Safari bookings remain subject to the applicable Government rules, availability and confirmation through the relevant booking system.
The Company does not guarantee that a requested safari date, zone, gate, vehicle, guide or timing will be available.
Safari availability may depend upon:
Guests are encouraged to plan and confirm their travel well in advance, particularly for weekends, holidays, peak wildlife seasons and other high-demand periods.
The Company shall make reasonable efforts to secure the requested safari arrangements but cannot guarantee availability until the relevant booking is officially confirmed.
Guests may communicate their preferred safari zone, gate or timing where such choices are available.
The Company may assist guests in selecting options based on:
A preference is not a guarantee.
If the preferred option is unavailable, alternative options may be offered or selected according to the guest’s instructions and the applicable booking system.
The Company shall not be liable if a preferred gate, zone or safari timing is unavailable.
Safari timings are determined by the competent authorities and may vary according to:
The Company may provide indicative timings for travel-planning purposes.
The exact reporting, entry and exit times applicable to a confirmed safari shall be those communicated through the applicable booking system or by the competent authorities.
Changes to Government-prescribed safari timings shall not constitute a failure by the Company to provide the booked service.
Safari vehicles, drivers and guides may be allocated through systems or procedures determined by the competent authorities or local safari operators.
The Company does not control or guarantee the allocation of a particular:
Where a specific driver, guide or vehicle is requested, the Company may attempt to coordinate such a request subject to availability and any applicable additional charges.
A request does not constitute a guarantee unless expressly confirmed in writing.
Wildlife exists in its natural habitat and moves freely.
The Company does not guarantee sightings of:
Information regarding wildlife sightings, animal movement or commonly visited areas is provided solely for general travel-planning purposes.
Past sightings do not guarantee future sightings.
The absence of wildlife sightings shall not constitute grounds for:
Guests acknowledge that unpredictability is an inherent part of a wildlife safari.
Guests must comply with all instructions issued by:
Guests must:
Guests must not:
Violation of applicable rules may result in cancellation, removal from the reserve, penalties or legal action by competent authorities.
The Company shall not be responsible for consequences arising from a guest’s misconduct or violation of applicable laws or regulations.
All guests must comply with the rules applicable to Pilibhit Tiger Reserve at the time of their visit.
Such rules may concern:
Rules may change without prior notice.
The latest instructions issued by competent authorities shall prevail over general information published on the Website or previously communicated by the Company.
Guests must provide accurate traveller information when requested for a booking.
Depending on the applicable service, information may include:
Guests are responsible for ensuring that the information supplied is accurate.
Where identity verification is required, guests must carry the original identification document or other documentation specified by the relevant authority.
Incorrect or incomplete information may result in:
The Company shall not be responsible for consequences arising solely from incorrect information supplied by the guest.
Accommodation forming part of a Pilibhit Safari Package may be provided through independently operated:
Unless expressly stated, the Company does not own or operate these properties.
Accommodation is subject to the individual property’s:
Guests may request:
Such requests are subject to availability and confirmation by the accommodation provider.
Unless expressly confirmed in writing, a preference does not constitute a guarantee.
Facilities and services provided by accommodation partners, including:
are controlled by the respective accommodation provider.
Temporary interruption, modification or non-availability of such facilities due to maintenance, weather, utility failure, operational circumstances or other events beyond the Company’s reasonable control shall not automatically entitle a guest to a refund.
Where reasonably possible, the Company may assist the guest in communicating with the accommodation provider.
Transportation may be affected by:
The Company shall make reasonable efforts to coordinate alternative arrangements where reasonably possible.
Transportation forming part of a confirmed package may be provided by independent transportation partners.
Transportation may include:
Vehicle type and specifications shall depend upon the confirmed package and availability.
The exact inclusions of each package shall be specified in the quotation, invoice, booking confirmation or itinerary.
Depending upon the package, inclusions may consist of:
Any service not expressly listed as included shall be treated as excluded.
Guests should carefully review the quotation and itinerary before making payment.
Unless specifically included in writing, guests shall be responsible for personal expenses, including:
Cancellations shall be governed by the Company’s applicable Cancellation & Refund Policy.
The Cancellation & Refund Policy forms an integral part of these Terms.
Guests should carefully review the applicable cancellation conditions before making payment.
Different components of a package may be subject to different cancellation policies, including:
The amount refundable, if any, shall depend upon the applicable terms for each component.
Where safari arrangements are booked through a Government or authorised booking system, cancellation and refund eligibility shall be determined according to the rules applicable to that booking.
The Company does not control:
Where a refund is legally or contractually available, the Company may assist the guest in processing the applicable refund.
Any amount received by the Company for a third-party service shall remain subject to the refund actually available from that service provider or authority, after applicable deductions.
Accommodation cancellation shall be subject to the cancellation terms of the relevant resort or hotel.
Cancellation charges may depend upon:
Where applicable, refunds shall be processed after deduction of valid cancellation charges and other non-refundable amounts.
Where a refund is approved, the Company will ordinarily initiate the applicable refund within the timeframe specified in the Cancellation & Refund Policy, after receiving or confirming the relevant refund from the concerned service provider or authority.
The actual time for the funds to appear in the guest’s account may depend upon:
Guests requesting changes to a confirmed itinerary may be required to pay:
A requested change is not confirmed until accepted in writing by the Company.
If a confirmed service becomes unavailable due to circumstances beyond the Company’s reasonable control, the Company may offer, where reasonably possible:
The available remedy may depend upon the terms of the relevant third-party provider or Government authority.
The Company does not guarantee that an identical alternative will be available.
Wildlife holidays may involve:
Guests are responsible for determining whether they are physically fit to participate in the itinerary.
Guests with medical, mobility or other health requirements should seek appropriate professional medical advice before travelling where necessary.
Guests are responsible for carrying:
Guests are strongly advised to obtain appropriate travel insurance before travelling.
Depending on individual circumstances, insurance may cover:
Unless expressly included in writing, travel insurance is not part of the standard package.
The Company shall not be responsible for losses that could reasonably have been covered by suitable travel insurance.
Where children are included in a booking, the adult making the booking is responsible for:
Age restrictions, child tariffs and entry requirements may vary by service provider or Government authority.
The applicable rules at the time of booking shall prevail.
Guests are responsible for their personal belongings throughout the journey.
The Company shall not be responsible for loss, theft, damage or misplacement of:
Guests are advised to maintain appropriate insurance coverage for valuable belongings.
Many components of a wildlife holiday may be provided by independent third parties, including:
The Company may coordinate these services but does not own or control them unless expressly stated.
The Company shall exercise reasonable care in arranging services but cannot guarantee the performance, availability or decisions of independent third parties.
Where a third-party service fails, the Company will make reasonable efforts to assist the guest in resolving the matter.
To the extent permitted by applicable law, the Company shall not be liable for loss, delay, inconvenience, additional expense or disruption caused by circumstances outside its reasonable control, including:
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.
The Company shall not be liable for failure, delay, modification or interruption of services caused by events beyond its reasonable control.
Such events may include:
In such circumstances, cancellation, refund, rescheduling or alternative arrangements shall be subject to the policies of the relevant Government authority and third-party service providers.
The Company shall make reasonable efforts to assist guests but cannot guarantee a refund or replacement where the underlying provider does not offer one.
Guests should remain alert to fraudulent communications.
The Company will communicate payment instructions only through authorised channels.
Guests should not rely solely on:
Any suspicious communication claiming to represent the Company should be independently verified using the Company’s established contact details.
The Company shall not be responsible for payments voluntarily made to fraudulent third parties where the payment was not made through an authorised Company payment channel.
By submitting an enquiry or booking services, guests agree to receive service-related communications through:
Such communications may include:
Guests may opt out of promotional communications where permitted by applicable law.
Essential service communications may continue where necessary to manage a booking.
The Company may collect and process personal information required to provide the requested services.
Such information may include:
Personal information may be shared with relevant Government authorities, booking systems, resorts, transportation providers, payment processors and other service providers where reasonably necessary for fulfilling the booking.
The Company’s handling of personal information is governed by its Privacy Policy.
By using the Website and requesting services, guests acknowledge the Privacy Policy and any applicable privacy notices or consent mechanisms.
Unless otherwise stated, content published on PilibhitNationalPark.com, including:
is owned by or licensed to Green View Voyage Private Limited / The Indian Voyage.
Such content may not be copied, reproduced, modified, republished, distributed, transmitted or commercially exploited without prior written permission, except where permitted by applicable law.
Third-party trademarks, names, logos and service marks remain the property of their respective owners.
If guests voluntarily submit photographs, reviews, testimonials, feedback or other content to the Company, the Company may use such content for legitimate business purposes where permitted by applicable law and subject to any specific consent or terms applicable to that content.
Guests must not submit content that:
The Company reserves the right to remove or decline publication of submitted content.
The Website may contain links to third-party websites, including:
These websites are independently operated.
The Company does not control their content, security, availability or privacy practices.
Guests should review the applicable terms and privacy policies before using third-party websites or providing information to them.
We make reasonable efforts to maintain the Website and keep it accessible.
However, we do not guarantee that the Website will:
Website availability may be affected by:
You must not use the Website to:
The Company reserves the right to restrict or terminate access where misuse is identified.
The Company may amend these Terms from time to time to reflect:
The updated Terms will be published on the Website with a revised “Last Updated” date.
The Terms applicable to a confirmed booking may also be supplemented by the booking confirmation, itinerary, invoice and specific service conditions communicated to the guest.
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any dispute arising from or relating to these Terms, the Website or services provided by the Company shall be subject to the jurisdiction of the competent courts specified in the Company’s applicable contractual documents, subject to applicable law.
Jurisdiction: [Insert final agreed jurisdiction before publication]
If any provision of these Terms is found to be invalid, unlawful or unenforceable by a competent court, the remaining provisions shall continue to remain valid and enforceable to the extent permitted by law.
Failure by the Company to enforce any provision of these Terms on any particular occasion shall not constitute a waiver of its right to enforce that provision in the future.
These Terms, together with:
constitute the agreement governing the relevant services booked by the guest.
Where a booking-specific written term conflicts with a general Website statement, the booking-specific term shall apply to the extent expressly applicable to that booking and permitted by law.
For questions regarding these Terms, bookings or travel services, please contact:
The Indian Voyage (A Unit of Green View Voyage Private Limited)
Contact Person: Saurabh Agrawal
Mobile: +91 99903 49246
Email: tours@theindianvoyage.com
Website: www.pilibhitnationalpark.com
CIN: U63040DL2010PTC201816
Registered Office: Floor No 7, 701, Tower-1, Assotech Business Cresterra, Plot No 22, Sector-135, Noida, Uttar Pradesh – 201305
PilibhitNationalPark.com is a privately operated wildlife travel website owned and operated by Green View Voyage Private Limited under its travel brand The Indian Voyage.
We are an independent private travel company and are not the official website of Pilibhit Tiger Reserve, the Uttar Pradesh Forest Department, the Government of Uttar Pradesh, the National Tiger Conservation Authority, or any other Government authority.
We facilitate customised wildlife holiday packages that may include:
Safari bookings, entry permissions, tariffs, timings, zone availability and other reserve-related matters remain subject to the rules, availability and decisions of the competent authorities and relevant service providers.
No wildlife sighting, including a tiger sighting, is guaranteed.
Our objective is to provide transparent and professionally coordinated wildlife travel services while respecting applicable Government regulations, responsible wildlife tourism principles and the privacy of our guests.
Please note that we operate as a private, independent tour operator. We are not the official website of Pilibhit Tiger Reserve or any National Park authority, nor are we affiliated with the Forest Department or any Government of India tourism body. All guest inquiries and legal booking contracts are centrally managed by our headquarters at Green View Voyage Pvt. Ltd (CIN Number U63040DL2010PTC201816)
© 2026 – Pilibhit National Park | The Indian Voyage U/O Green View Voyage Pvt. Ltd.